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Projects Home Public Participation and Communications
CORE is assisting the Ministry of Energy of Georgia in designing a communications
and community outreach/public participation campaign in order to establish
a constructive dialogue with the citizens of Georgia on a broad spectrum of
energy issues. The specific goals of this initiative is to effectively communicate
to the public the importance of: energy sector reforms, rational policy making,
energy conservation, public responsibilities for energy security and financial
stability, operations and maintenance of the energy systems, and the new role
of the Ministry.
CORE’s public participation and outreach project is increasing public
awareness in the following areas:
- Condition of the energy sector in Georgia
- Importance of the payment of electricity bills by the consumer
- Importance of energy conservation
- Perception that electricity is a product and can not be supplied free of
charge
CORE is using various mass media channels and tools to implement an on-going
communications, outreach, and a public participation program on a variety of
energy sector issues ranging from tariffs and electricity shortages to the
government policy on energy sector reform and restructuring.
Below on this page you can read about the specific activities implemented
in this Project Area:
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Enguri Hydro Power Plant
CORE International, Inc. to assist the Ministry of Energy in organizing
media coverage for a major rehabilitation at the Enguri Hydro Power Plant.
CORE will assist the Ministry of Energy in Georgia in providing the media
coverage for one of the most important events in the history of Georgia's energy
sector -- installation of a new wicket gate at the Enguri Hydro Power Plant
(HPP) that will stop the leakage of water at the plant and improve electricity
generation by 350 - 400 million k Wh annually. On September 16, 2005, a 200
ton wicket gate valued at Euro 4.5 million, will be lowered into the water
180 meters from the Enguri HHP arch dam. The Ministry of Energy of Georgia,
Prime Minister of Georgia and other high-level government officials will attend
this significant event.
The Enguri HPP was constructed in 1980 and is the single largest source of
power supply in Georgia. During the integrated Soviet economic system, the
1,300 MW HPP supplied electricity not only to Georgia but also to its neighboring
republics. At present, the plant works at 880 MW capacity, providing 40% of
the total generation in the country. The hydro facilities of the Enguri HPP
as a whole, as well as its separate structures are unique in their design and
operation and require special handling in terms of rehabilitation and repair
works.
The 271.5 meter arch dam of the HPP forms a reservoir of 1,110 mln. cu. m.
capacity and 13.13 sq. km surface and is the highest arch dam in the world.
Enguri HPP sits in the Enguri River Valley which has complicated engineering-geological
and seismic-tectonic characteristics.
Built over a twenty year period and made operational in 1988, the Enguri arch
dam and its tunnel need urgent rehabilitation. Initiated by the Government
of Georgia and supported by international donor organizations the Enguri HPP
has been undergoing rehabilitation for several years. The most important and
difficult part of the rehabilitation is the installation of the new wicket
gate that will stop water leakage which is hindering system performance. Georgian
and German engineers have been working on this major engineering event for
the last two months and the final effort will be culminate with the lowering
of the "wicket gate" which requires large cranes and a tremendous
workforce of engineers.
The installation of the wicket gate is the first major step in the Enguri
rehabilitation process, which also includes repair of the 15 km long derivation
tunnel and the generators located in the underground building. Completing these
tasks will require closing of the plant for maintenance. Given the current
energy situation in Georgia, the extra power produced as a result of this work
will improve the lives of thousands of Georgians.. The Enguri HPP will once
again be operating at full capacity, and the Enguri River truly will be the "lifeblood
of energy" for Georgia.
Underlining the importance of Enguri HPP rehabilitation and lowering the
stop lock, CORE is developing a press release and seeking to attract attention
of international press to the event.
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 Electricity Consumer Guide
As part of an overall process to improve the electricity sector in the Republic
of Georgia, a public participation and outreach campaign has bee launched in
order to engage the public and consumers to participate in the positive change
process as the country undergoes a major restructuring and reform effort. Under
this public outreach and awareness campaign, a Consumers Guide to electricity
entitled “All About Electricity” has been developed and printed
for the public. This document provides answers to energy questions in an information
format as follows:
- How does the energy sector work in Georgia (information on the
transition from a free service to a pay for use service)?
- What organizations in the country generate power and how is the
generated power then supplied to the public?
- Why is payment of the electricity bill by consumers so important?
- What is the current status of the supply of power and how does it
compare with past years' supply?
- What does the future look like in terms of current capacity of generated
supply and what is the country hoping to achieve?
- What energy resources does the country currently have available
and what are some untapped resources which are targeted for development
in order to increase supply?
- What is the role of consumers and the society in assisting the energy
sector to perform better?
- What are the benefits of saving energy and how can consumers save
energy on a daily basis?
Approximately 10,000 of the Consumer Guides, “All About Electricity” will
be distributed to the public through the power companies, at public hearings,
and at bill payment centers.
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Power
Trip Movie Being Shown Across Georgia
Power Trip is an award-winning documentary film about Tbilisi’s
troubled post-Soviet energy sector. American film director Paul Devlin
chronicles the difficulties faced by the U.S. energy company AES as it
attempts to reform the formerly state-owned electricity distribution
company, Telasi. The film highlights AES’s efforts to provide electricity
to its paying customers in a financially sustainable manner.
Working with the film's producers, CORE International, Inc. through a USAID
Advisory Services to the Ministry of Georgia Program is showing the film
through town-hall meeting style events in underserved regions of the country
who receive their electricity services from Georgia’s largest electricity distribution
company, the United Electricity Distribution Company (UEDC). Regional consumers
have resisted recent UEDC initiatives to install communal meters. The film
documents the problems Tbilisi faced with the re-metering process when it attempted
similar measures to encourage bill payment for a previously free public service.
The film has proven to be an effective instrument for explaining to
regional electricity consumers that only through increased collections
and a decrease in theft, can the population of Georgia expect to see
improvements in service delivery. As the film documents the impacts on
the consumer based on change and reform, awareness of the consumer is
raised to know that their reactions to change are normal. The change
from free service is a painful one, it poses financial challenges on
every family - yet without this change investments will not occur, service
will not improve, and overall economic performance of the country will
be held back.
Each showing is followed by a public dialogue allowing for consumers
to react to the film in terms of their own experiences and most often
their personal difficulties. In contrast, Government of Georgia officials
and electricity service providers are able to describe why the changes
are necessary for the overall economic growth and poverty alleviation
strategy of the Government over the medium to longer term.
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Communication Strategy
CORE has established a sector-wide Public Relations Working Group involving
representatives of all key energy sector stakeholders. In order to reduce
the social tension during the winter season caused by the increased shortages
of electricity, especially on the regional level, CORE prepared a Winter
Power Supply Communications Strategy and Implementation Plan and assisted
the Ministry in implementing the specific provisions of the Strategy.
The following are the essential drivers and components of the Communications
Strategy of the Ministry:
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Low Public Trust in the Energy
Sector Governance
While there are no definitive analyses available, all data point to
a relatively low level of trust by the public in the energy sector organizations.
Public opinion polling by Liberty Institute in spring 2004 indicated
low trust and credibility of all energy organizations. Recent interviews
by the Monitoring Center for Corruption indicate corruption is still
seen as a major cause of the energy problems in Georgia . Public dialogues
by Caucasus Environmental NGO Network (CENN), Liberty , and the Union
of Young Power Engineers also reinforce these observations.
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Role of Public Participation in
Energy Sector Reform and Governance
True public participation requires that the public have the opportunity
to influence energy sector decisions through appropriate involvement
with the policy making entities. Also, it mandates that the policy making
bodies, in this case the Ministry of Energy in Georgia , actively seek
public input through a variety of means in order to reflect public concerns
and needs in policy reform. The International Association for Public
Participation identifies five levels of public participation based on
the intent or goal of the sponsoring agencies with regard to the potential
level of influence of the public on the decision.
- Inform - provide the public timely and comprehensive information
- Consult - obtain and consider public input
- Involve - get the public directly involved in decision-making
- Collaborate - share decision-making power
- Empower - give decision-making power to the public.
Within the energy sector in Georgia , there do not appear to be any
opportunities for the public to directly influence a specific action
or decision. CORE is working with the Ministry officials and the public
at the "inform" level of the five-step process outlined above by using
a variety of outreach techniques to improve the current very low level
of public trust and communication. In addition, CORE is working with
the Ministry and other Government departments and agencies to build that
capacity of the government and the public both to engage in more constructive
activities over time.
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Goals of Public Outreach
The following key activities constitute a sound public outreach strategy
being developed by CORE in cooperation with the Ministry and private
sector organization:
- Increase public understanding of the energy sector
- Communicate a clear vision and strategy for the energy sector
- Demonstrate the commitment of the Ministry of Energy and the Government
at large to sector improvements
- Coordinate decision making with sector organizations
- Develop a long-term relationship with the public
- Improve public trust
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Challenges Facing Effective Outreach
Effective public outreach is essential to improving energy sector governance
and implementing reform. CORE is very familiar with the challenges that
one faces in developing and implementing sustainable public outreach
strategies including the following:
- Lack of a clear vision for the sector
- Lack of commitment to good public communication
- Difficulty in getting timely and accurate information to the public
- Complexity of messages related
- Lack of communication and trust across the sector
- Strong public mistrust of the Ministry
- Public's historical negative views of government
- Inability to reward good consumer behavior
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