by Sector

by Region

by Functional Area

by Client

DRUM Training Areas

CORE International in collaboration with the partnering Indian institutions, has identified the following fifteen DRUM Training Program themes within the three broad focus areas of Technical, Managerial/Business and Support functions.

Technical Themes

Best Practices in Distribution Systems Operation and Maintenance (O&M)
GIS-Supported Network Planning, Analysis, and Asset Management
Distribution Loss Reduction
Distribution Efficiency and Demand Side Management (DSM)
Best Practices for Agriculture Pump Sets (Rural DSM)
Electrical Safety Procedures, Accident Prevention, and Disaster Management

Management Themes

Performance Benchmarking and Quality of Supply and Service
Customer Satisfaction, Communications, and Outreach
Distribution Business Management and IT-based Solutions
Financial Management of Distribution Business
Regulation of Distribution Business
Rural Power Supply and Participatory Models
Change Management in Power Distribution

Support Themes

Project Development and Detailed Project Report (DPR) Preparation
Communications Skills, Employee Motivation, and Morale Development

Targeted training courses are developed to address the specific needs of utility personnel in respective geographic areas. In order to ensure maximum results and long-term effects of the delivered training, careful consideration is also given to other relevant aspects, such as training course length, optimum mix of training delivery mechanisms (in-class training, case studies, field visits, role playing, etc.), maximum classroom size, delivery in local languages, and targeted level of trainees. Beneficiaries of the DRUM Training Program will include the following levels of participants in Indian distribution utilities:

Senior Management	Members, Directors, Chief Engineers, General Managers, Superintending Engineers, etc.
Middle Management	Superintending Engineers, Executive Engineers, Assistant Executive Engineers, Managers, etc.
Junior Management	Assistant Engineers, Junior Engineers, Feeder Managers, etc.
Technicians	Linesmen, Foremen, Meter Readers, Electricians, Technicians, Bill Collectors, etc.

In addition to utility personnel, the courses will also meets the capacity building and skills development needs of other stakeholders such as regulatory personnel, policy makers, NGOs, customer organizations, equipment suppliers, vendors, etc.

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